Privacy Policy for EIT Academy

Introduction:

Welcome to EIT Academy. We are committed to protecting your privacy. This document explains how we handle your personal information
related to our services.

Information Collection:

  • Personal Identification Information: Includes name, email and contact number collected during registration.
  • Health and Fitness Information: Details from health questionnaires, blood tests, and fitness assessments to customize programs.
  • Payment and Transaction Information: Credit card details and transaction history for managing payments through third party payment gateway.
  • Technical and Usage Information: IP addresses, browser types, and log data for site functionality and security.
  • Interaction Records: Communications with our support team, feedback forms, and email interactions.

Use of Information:

  • Service Provision: Creating personalized fitness and nutrition plans.
  • Customer Support: Addressing inquiries and providing support.
  • Improvement of Services: Analyzing usage patterns to enhance service offerings and user experience.
  • Marketing and Promotions: Sending offers, promotions, and new service information which users can opt out of at any time.

    • Data Sharing and Disclosure:

    • Third-Party Service Providers: Sharing information with companies that provide services on our behalf, such as payment processing and data analysis.
    • Compliance and Safety: Disclosing information where required by law, such as for compliance, regulatory, and audit functions, or in response to a subpoena.
    • Business Transfers: In the event of a merger, acquisition, or sale, personal information may be part of the transferred assets.

    Data Security:

    We use advanced security measures to protect your data, including HTTPS, SSL encryption, and robust data storage solutions.

    International Data Transfers:

    Your information may be transferred to, stored, and processed in a country other than your own; where we do,
    we ensure the data is transferred with adequate protections in place.

    Your Data Rights:

    • Access: You can request access to the personal information we hold about you.
    • Amendments: You can ask us to correct or complete information you think is inaccurate.
    • Deletion: You can request the deletion of your personal information.
    • Objection: You may object to the processing of your personal information in some circumstances.

    Cookie Policy:

    • Usage of Cookies: We use cookies to enhance user experience, analyze site usage, and
      assist in our marketing efforts.
    • Managing Cookies: You can set your browser to refuse all or some cookies, or to alert
      you when websites set or access cookies.

    Children’s Privacy:

    EIT Academy is not designed for individuals under the age of 18. We do not knowingly collect personal information from children
    under 18.

    Changes to This Policy:

    We may update this policy periodically. The latest version will always be posted on our website.

    Contact Us:

    If you have any questions about this policy, our privacy practices, or your dealings with EIT Academy, please contact us.

    Effective Date:

    This policy is effective as of 1st April 2024.